Delonghi ECP 31.21, 33.21, 35.31 review. The right balance of the price, the metal body and the quality + unique milk foam regulator.

What I like most about Delonghi company is that its engineers are constantly launching new models trying to fulfill expectations of different customers. While Saeco’s main pump espresso maker Poemia has been produced with minor changes for almost a decade, Delonghi now has a huge model range of espresso makers. Most of them are identical under the hood as I mentioned in Delonghi ECOV310 review. Nevertheless, the outlook, materials used and usability are also important. And the price of course.

The Delonghi ECP is an effort to make a cheap coffee maker with metal/semimetal body, which still can deliver good espresso. Plus some bugs fixed if compared to older models. Plus some advanced functions for cappuccino lovers. It is a successor of older Delonghi EC155/156 model.

The ECP model range includes Delonghi ECP31.21, 33.21 and 35.31 (in the UK and other European Countries). In USA and Canada slightly different models are sold (ECP3120, ECP3220, ECP3420,ECP3620, & ECP3630, which are descibed below 👇).

The basic functionality of all models is the same. It’s a 15-bar pump espresso maker with pressurized filters that could:

  • Make a strong espresso with rich crema (however I should admit the Saeco Poemia is better in terms of crema)
  • Make cappuccino, macchiato, latte or any other coffee&milk drink using manual cappuccinatore (milk frother) called panarello
  • Has the biggest boiler in class (stainless steel, 180ml), which gurantees that you would be able to make two espressos with a right temperature in a row. Big boiler gives also longer steam flow for milk frothing
  • Has full metal portafilter. Nevertheless there is still a plastic part inside, it is used to divide coffee into two flows. It could be removed easily if you want.

1) The cheapest De’Longhi ECP 31.21 (on photos) has plastic finishing and have an ordinary milk frother that is still good for cappuccino and has an enough deflection angle. The last fact guarantees that it would be easier for you to froth the milk for your cappuccino. The drip tray is now fixed in its place, so it does not produce rattling noise anymore. Unfixed tray was the most common complain about older Delonghi’s models. ECP31.21 has convenient “twisty knob” controls and a storage place under the top cover.

Water tank (1.1L) and storage place for filters and tamper


2) De’Longhi ECP 33.21 if compared to the 31.21 has only one difference. It has a little of metal in outlook: the driptray, cup tray with passive heater (it’s not electrical warmer, cup stand is located above the boiler and it becomes warm in a ‘natural’ way), milk frother and the front side are now made of stainless steel. However these parts are most important: it’s easier to clean metal tray and panarello from coffee and milk stains, the metal cup warmer is more efficient since it heats faster and the metal “forehead” helps to keep the heat inside the boiler for a little bit longer.

So it’s perfect ratio of price and percentage of metal in coating. Nevertheless it’s the least popular model among ECP series in the UK, for example.

3) Third model is ECP35.31. It’s an “elder sister”.It has more differences. First of all, this coffee maker has full front side made of metal (but still low price 😉 ). Secondly, the panarello milk frother has a regulator ring. Moving it up you can switch to ‘hot milk’ mode, which means you simply warming the milk, not frothing it. This mode could be useful for families with kids (Nesquick) or for preparing special drinks like flat white. Moving the ring down you are switching to the ‘normal’ mode for making a rich foam for cappucino or latte. This function is unique for home espresso makers.

Check current prices and deals @ Amazon for Delonghi ECP series espresso makers.

Obviously, 31.21 was considered by Delonghi as the cheapest model, the 33.21 – as a golden middle choice, while the 35.31 was planned to be most expensive and luxury version. There is such pricing on other markets, however in the UK there is not much price difference between last two. Moreover, sometimes ECP 3531 costs less than 33.21. Or 3121 gets higher price tag than 3321… So it’s better to check current prices.

Comparison Table of European Models (new!):

31.21:33.21:35.31:
Full plastic bodyPlastic and some metalMetal and some plastic
Only froth the milkOnly froth the milkFroth or heat  the milk
All else being equal:
15-bar pump15-bar pump15-bar pump
180ml SS boiler180ml SS boiler180ml SS boiler
Espresso & CappuccinoEspresso & CappuccinoEspresso & Cappuccino

Added on 27/10/2017: Refurbished items appeared on amazon. Pump espresso maker construction is not a rocket science at all, main parts are quite simple (see photos in my test of Delonghi vs. Saeco). So if you are really short on budget then officially refurbished could be a good choice. However I recommend to make full descaling and washing cycles before making first coffee.


US versions: Delonghi ECP3220, ECP3420, ECP3620, ECP3630 review

For the US/Canada market, Delonghi produces three slightly different models. Or six if you count color variations. The main difference between North American and European versions is that all American ECPs are equipped with ‘double drip tray’ system, the same ‘innovation’ that earlier was introduced on the Dedica Deluxe espresso maker:

Many owners of espresso machines use the following hint if they want to use higher glasses: remove the main cup stand, and put cup directly on the floor of the drip tray. That allows gaining extra 2-3 cm. Delonghi put a small metal plate on the bottom of the drip tray and now maximum cup height is officially raised to (~4.3 inches).

It’s hard to use this mini drip tray for a long time because it’s capacity is literally a few drops. That’s why normally you will use the big one, which limits the maximum cup height to 90 mm = 3.5 inches.

All models are very similar, however, there are some distinctions. Here is a comparison:

New! ECP3120. New variation is announced on the North American market. If compared to all other Delonghi ECP models the ECP3120 is the simpliest one – full plastic body (except for the grouphead), simple panarello wand w/o hot milk mode and no double drip tray (see above). However, there are no taste differences.

De’Longhi ECP3220 is the cheapest ‘sister’ in the family. For some reason, some shops call it ‘Deluxe’. However, it is an exact copy of the European ECP 33.21. And it is definitely less ‘luxe’ than ECP3420 (so there is no reason to pay for ECP3220 more).

  1. Plastic body with some metal decoration: drip tray and panarello aremade of metal. Nevertheless, it’s still mostly plastic in coating.
  2. Simple steam wand (panarello).
  3. It comes in three colors (color is the only difference): simple black ECP3220, red ECP3220R and white ECP3220W:

De’Longhi ECP3420 is similar to the ECP3220, but without color option (only black plastic) and more metal used. Another model – the De’Longhi ECP3620 – might seem to be made of stainless steel. However, the body is not 100% metal – it’s just plastic colored with silver paint. Thus, I consider both 3420 and 3620 to be one model in different colors:

  1. Body is mainly made of plastic, however, more parts are metallic – the front side almost fully is covered in metal plates. In the case of cup stand (which has a function of the cup warmer as well), it helps to warm cups more efficiently. However, it’s still a passive cup warmer, so don’t count on it much – the stand is located above the boiler it becomes warm in a ‘natural’ way. It’s not electrical. Sides are plastic.
  2. Simple steam wand (panarello)
  3. Black (3420) or silver (3620)

De’Longhi ECP3630 is remarkable for the new steam wand installed. The milk frother has hot milk/foam settings, which is described above. In the foam mode, it will froth as simple steam wand does. Switching to the hot milk mode will help you to heat up the milk without frothing it.

  1. Body is still made of metal and gray colored plastic (see photo below)
  2. New steam wand – panarello with regulator ring for less/more foam
  3. Silver

Everything else in these espresso machines being equal! They differ only by coating (metal parts/colors) and the new steam wand, which is installed on the ECP3630. The second cheapest model with such steam wand is Delonghi EC685 (read my review) which costs much more.

I also want to pay attention one more time to the fact that Delonghi Espresso and Cappuccino maker ECP3220/3420/3630 is namely espresso maker, not similar to classic American drip coffee makers. It means it can deliver maximum 60 ml/2 oz (or 90 ml/3 oz being well heated) of coffee of right temperature that is equivalent of two espressos or one lungo. If you want to make an American coffee (e.g. full 200 mg mug of black coffee), you should make an espresso first, than add hot water from steam wand.

If you will try to brew a mug of coffee by simply letting a lot of water come through tampered coffee the result would be pour. Because a) the taste will be bitter due to overextraction under high pressure, b) the temperature of the coffee will be low, since Delonghi ECP has a boiler, not a thermoblock inside. If you want an espresso maker with thermoblock, which can deliver more amount of hot water of right temperature, you should check my Delonghi EC680 coffee maker review.

For other customers I could highly recommend Delonghi ECP machines as cheap and high quality models. ECP range allows you to choose the right model for you depends on how much plastic/metal in body do you want and what type of coffee you prefer more – simple espresso or cappuccino.

Dmitriy :

View Comments

  • Hey! love your site. I was picking between ECP 35.31 and the EC685. I would most likely be making lattes and cappucinos, which would you recommend? Thanks!

  • Hi Dimitri,

    Love the review, it's very thorough and clear, very useful for early adopter (like me). Local stores in my country offers bundling package of ECP 35.21 with the grinder KG98.
    What I've read about the grinder was it's not suitable for expresso and yet several stores offers this bundling set.

    My question is, would the grinder is the perfect companion with the ECP 35.21? If not, do you have economic value alternatives for the grinder?

    Thanks!

    • The KG89 grinder indeed doesn't grind fine enough for 'real' espresso - for unpressurized (single wall) filter baskets. However, ECP 35.21 as any at-home espresso machine is equipped with pressurized baskets. This means that this is rather a good pair - both machine and grinder are of the same class. The next level of grinders (real burrs, not 'fake burrs' like on the KG89) costs much more (cheapest example: Solis Scala, Rommelsbacher EKM300, Delonghi Dedica KG521). Anything cheaper would be no better than this KG89.

      This, if you are not planning to buy expensive real burr grinder and if you are not planning to experiment with unpressurized baskets, then it's a good choice.

      P. S. There are many alternatives of the KG89 grinder, which uses the same burr set, but costs cheaper, however, they have different names in different countries. In the States it is Secura SCG-903B (https://amzn.to/2Rssd5m), but I don't know what country are you from?

  • Hi dimitri, nice website you run here,

    i got question, if the options are Delonghi ECP 35.21 and Gaggia Viva home deluxe(Is this Saeco Poemia in disguise?) which one is better? or any other alternatives for home espresso maker? and whats your take comparing these machines to Manual espresso maker like flair?

    thanks

    • Hi, Donny, yes, you are right - Gaggia Viva is rebadged Saeco Poemia (with smaller boiler and external heating element). I recommend it (Gaggia) for espresso drinks or 'mainly espresso and sometimes cappuccinos'. If you drink only cappuccino - then Delonghi's panarello would be more preferable.

  • hey, i've got delonghi ecp3420. i plugged it into 220volt instead of 120, the heater doesnot work, can anyone help me where to find spare heating element part of any delonghi ECP series..? as i discovered all these models come with he same parts inside..

    • Delonghi doesn't produce heating element as a replacement part (and even they would, it is too complicated to change it). What you can buy is an assembled boiler with a heater inside. The part numbers to search for are 7313286879 for 230V and 7313286989 for 120V. Don't be confused with the fact that on English diagrams these parts are called "STEAMER", it's just a translation mistake, because on Italian diagrams it clearly says "CALDAIA(COMPLETA)" (boiler assembled).

  • Hello,

    Thanks for a fascinating insight into the design and internals of these machines. Really appreciate this as an electronics engineer. I'm searching for a good quality budget but reliable machine for making Cappuccino's only. You seem very impressed with the 680/685 range particularly in view of the Thermobloc heating. Automation is less important I'd rather have reliability. Basically I'm searching for the closest to a high end machine but with a budget of only £150 (approx.) Which of these machines can produce the best drink ? Thanks in advance for your advice.

    • Hello, Alan.

      I wouldn't recommend Saeco/Gaggia (too small boiler for cappuccino making, they are better for espressos), Breville/Sage (costs more than your budget + problems with spare parts on the long distance), Ariete (cheaper sub brand of Delonghi, boiler is made of aluminium instead of steel + weak panarello for only cappuccino drinker) or any OEM Chineese espresso makers like Excelvan, Swan, Hailton Beach etc (low durability, cheap material used).

      Among the rest you can't find something that could be really called "closest to a high end". Any of them would be typical machine for home use without any professional features, but you can still make decent cappuccino on it.

      I would choose between following models:

      1) You mentioned the Delonghi EC680, if you have no experience in frothing milk manually. It will be easier for beginner to froth the milk (panarello wand and longer steam because of thermoblock), but it's impossible to make latte art, too many electonics and the thermoblock = less realiable on the long distance.

      2) If you do have an experience in frothing milk or if you are sure that you will handle the classic steam wand - http://101coffeemachines.info/krups/calvi/ You can really make a cafe quality milk foam on this machine, better than on classic panarellos. But needs some time to practice. Plus the machine itself is very plastic.

      3) Classic Delonghi with big boiler. Generally they all are identical. But the ECO311 seems the best one for me: http://101coffeemachines.info/delonghi/eco310-311-icona/ metal body, high cup clearance, and the panarello wand better than on EC680 (not only because of the shape, it's more comfortable to use it becuase of it's location).

      Resume. If you not sure then the EC680 is a universal choice (and that's why I frequently suggest it), equally good in all the aspects (but not superb). If you are sure that you want to make focus on something, then it's Krups Clavi (best milk foam) or ECO311 (the durability and classic construnction).

  • Hello Dimitri,

    Thanks again for a very informative answer. I've checked online with DeLonghi here in the UK. Seems that the current ECO311 is now the ECOV311.BG . What's a bit worrying is that Amazon reviews for this model are very poor. https://amzn.to/2KXIYTQ
    Here we have really only approx. 50% of users giving it 4 or 5 stars. They say their not reliable and support is poor. Not sure why such a simple product (as you say) can have such poor reliability. Perhaps then the Krups Calvi is a safer option although I see it's using a thermobloc which you seemed less keen on? What models would you consider then in Breville/Sage range please ? Have you reviewed those as well ? Thanks once again. Alan

    • Hi again, Alan. And sorry for a late reply.

      About the ECOV311 reviews:

      1) I might say that 50% of these 50% bad reviews on the page you are linking to are clearly the result of not reading manuals ;) But I wouldn't argue. People (and me too) write subjective opinions in their reviews. And your method of counting % of good reviews is a good approach to get an estimate.

      2) Generally, I may assuume that this model 310/311 receives more bad reviews because it was a transitional model. Delonghi introduced new filter baskets on this machine, they implemented new power scheme with built-in emergency cut off (which can stop the machine duriung espresso brewing, but it is for your safety). And people were comparing these new models with their old good machines ))

      The same machine on German Amazon receives better reviews, for example :) https://amzn.to/2Pqmqdc People only complain about new filters and amazon, who sent them a returned spicemen.

      P. S. No, I can't say that Krups is better built or it is "safer". It simplier, 99% plastic machine, I like it only because it still makes good espresso, have a super steam wand for professional cappuccino and has a small price.

      ECOV311 - V stands only for vintage, which mean vintage colors. It' the same as ECO311

      Breville/Sage. Not a big fan of it mainly because of the lack of spare parts for older models (even in the EU oustide Germany and UK) and frequently overpriced models (above your budget). But in the UK I think it's ok. Some engineering solutions are weird also, but it doesn't affect the taste.

      If you decided to raise your budget and still are focused on cappuccino, then my opinion is that it's better to look for Gaggia/Saeco's machines starting with Carezza and higher (i mean price scale).

  • Hi Dimitri,

    I think on balance I'm going to go with the Delonghi 685. Available with a 2 year warranty from John Lewis. Why? - well based on your fine comments. Thermobloc, evidently makes good coffee, not too expensive (cheaper than the Kalvi), deep cup holder, semi automatic which is useful...Hopefully it will last a while and give a reasonable result. Any overriding reason not to go with this decision?

    Thanks once again for your help and don't worry about the late response.

  • Hello dmitriy
    I want to ask you about the 31.21 what size tamper is it? And if there was any non-pressurized baskets that fit on it on the market since I read it only comes with pressurized baskets

    Thanks

  • My DeLonghi ECP3220 has never made more than 1/4 espresso cup of espresso with the larger 2 shot basket, not to mention using the other smaller ones. The espresso seems to only come out the left spout most of the time so I have to use a glass container then divide into two cups.I have used the tamping devise and have tampered many different ways. The less tampering the more diluted it gets and the tight tamoer barely produces any. I have let the water warm up for 10 - 20 minutes but never produce a hot espresso only mild hot. Is there something Im doing wrong???

  • dude, thanks for doing this! I spent hours checking the internet. Only you manage to provide the info I was looking for. I bought the ECP35.31 as a first machine btw (finding it at a little over 100 euros), deciding the Dedica would not be worth it.

  • Hi
    I bought before yesterday the DeLonghi EC155M for $100 and I found good, but now Walmart reduce the DeLonghi ECP3120 to $100 so I can return the EC155M and get the DeLonghi ECP3120
    for the same price! what would you suggest ?
    which one better DeLonghi EC155M or DeLonghi ECP3120
    Than you very much
    Best Regard
    Esam

    • EC155 will give you better crema on your espresso, while ECP will be better in everything else: design, milk frothing, usability.

  • Hi, Thank you for your post and details of these coffee machines. I just bought ECP3321 a month ago and notice that the panarello is not good enough for frothing milk into micro-foam for latte-art.

    Would you recommend it if upgrade to Rancilio Silvia V1 steam wand? Any opinion? Thank you

    • Yes, if you want to have a cafe quality milk foam then such upgrade is reasonable. However, the steam power from the (relatively) small boiler will be enough only for one cappuccino, not 2-3. You can also try to steam your milk with a small rubber part underneath the panarello. It's hard but some people use it like this.

  • I am concerned about plastic and hot water coming into contact, to your knowledge, is there much hot water coming into contact with plastic/silicone in the internals of ECP 33.21? Thanks. If not I will consider purchasing a Gaggia classic as from your previous post it doesn't seem to have much plastic or silicone coming into contact with hot water.

    • ECP will have plastic/rubber and hot water contact in:
      1) Rubber ring in the coffee filter it self. You can buy older fully metal filters from previous generations of Delonghi
      2) Mushroom valve on the exit of the boiler is made of plastic
      3) The coffee dispenser inside the portafilter (the one which divides coffee flow into two flows) is plastic
      That's all, if I didn't forget something.

      P.S. On steam mode the tube coming from boiler to the panarello is made of silicon(?) or rubber.
      P. P. S. Gaggia Classic 2019 (Classic Pro) will have less plastic, only the plastic knob for pressurized basket. With unpressurized basket - no plastic.

  • Hi, thanks for your interesting article, your explaination is far way better than the de longhi official website :)

    I would like to correct just one thing: in the 33.21 and 35.31 there is a thermoblock, maybe these two machines have been updated, I don't know, you can check it here:

    https://www.delonghi.com/it-it/prodotti/caffe/macchine-da-caffe/espresso-con-pompa/ecp-3321-0132104158

    https://www.delonghi.com/it-it/prodotti/caffe/macchine-da-caffe/espresso-con-pompa/ecp-3531-0132104159

    • No, it's still a boiler, just an error. Delonghi's websites oftenlt contains inaccuracies.

    • They all have passive warmers. The upper plate just becomes hot after 10-15 minutes, because boiler is located underneath. If the upper plate is made of metal, not plastic, than it's a bit more effective. Anyway, warming cups using hot water is much much more efficient.

  • Dear Dmitry,
    I am looking to buy an espresso machine. I will use it mostly to make espresso shots (two in a row) and occasionally froth milk.
    I will probably buy the ECP 35.31 because of the single boiler.
    My main doubt is because I read on the Italian Delonghi website (https://www.delonghi.com/it-it/prodotti/caffe/macchine-da-caffe/macchine-da-caffe-manuali/ecp-3531-0132104159) that they use the thermablock technology. Is this true? Is this a recent change?

    Also I would like to ask you if you would rather buy an ECO311. I kind of like the design of ECP better.
    I will probably buy a grinder and modify the machine to use an unpressurized basket in the future.
    The prices of all this machines are very similar.

    I would like to thank you for your answer in advance.

    Best regards,
    Sanjo

    • It's a boiler 100%, no changes were made. Delonghi's regional website often contains errors.
      I personally would prefer ECO311 because: 1) it uses portafilter with 3 nails (3 fixing parts), while ECP uses two. Some people reported (even here in comments section) that 2 nail portafilter is less durable. 2) it has full metal body which helps to warm the coffee maker evenly.

  • What's the best way to clean the black plastic inner of the portafilter? I removed this part a while back to clean it and no matter what I do, there is always dark residue coming off of it. I've tried soaking it in 50/50 vinegar /water, I've put it on the top rack in the dishwasher for one cycle, scrubbed it with a brush and soap - the dark residue just wont stop coming off... I am not a fan of how the espresso shoots out from three holes now instead of two; definitely doesn't flow as smoothly either... any help would be greatly appreciated- thanks!

  • Hi Author! I am a newby machine owner of Delonghi 35.31, I’d like to ask if you have any tips on what “fine” grind of coffee is perfect for this machine? I Have the same problem with the first person who commented on this blog post, I contacted delonghi, however they could not answer my question as they can only do a demo for me. My problem is that most commercially ground “fine” beans from starbucks, or any other coffee shop, is too fine for my machine (35.31) which results to over extraction (super slow drip of coffee) it really stresses me out as this machine is expensive in my country because of the added taxes. Please I hope you can help me.

  • Hi Dimitry,

    Great reviews. I recently bought ecp 31.21.
    I have noticed that even after unplugging for couple of hours the boiler outlet is very hot to touch. Is it normal?
    Thank you, Neetu

  • Hi Dimitri,

    Thanks a lot for a thorough review.
    Currently I'm having a headache to choose between ECP 35.31, ECOV311, and Krups XP5620. Can please give your advise on this? If you have other recommendation on the similar price range please inform also.

    Thank you Dimitri!

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